July 11, 2012


Bad design patterns.

When I’m paying a bill, whether it be electricity, gas or my mobile phone, I want to get it done as quickly as possible. I’d prefer to login, and for that to be simple like the NAB page, but if I can’t, I don’t want to play guessing games on tru energy, one of the most boring and confusing sites I’ve seen in a while. When you finally get to the payment screen, it doesn’t even look official (it’s actually hosted through cardgate.net a thirdparty thing).

Previous post
Happiness Islands | Coca-Cola Happy Sitelets http://www.happinessislands.com/
Next post
youtube.com Renny Gleeson: 404, the story of a page not found (by TEDtalksDirector) “Such an “honest acceptance” should surely stimulate us to be designing with