Alicia Keys, scared and alone, mashes her husband’s mobile number into the keypad. It never works, but she keeps trying. The glowing city lights taunt her through the huge glass windows of the skyrise apartment. Millions of people, so close, yet no reception or 3G network available on the phone. It doesn’t make sense. The phone says it’s a BlackBerry 10. It’s not hers, but was in the room when she woke up. It begins to ring.